shipping + returns

Each piece is individually hand made.
Please allow up to 2-3 weeks for your order to be processed & shipped.

We ship all over the world - rates are calculated at checkout. Clients outside of the US: you will be responsible for customs & duties fees.


We hope you love your Senderkis bag; but if you don’t:

  • We will accept the return or exchange of any unworn, unaltered bag, with tags still attached, within 14 days of fulfillment.
  • Please email us at to submit your return request.
  • The cost of the return label will be deducted from your refund.
  • Please allow up to 1 week from when your order arrives back at our warehouse for your refund to be processed.



  • All items sold on promotion are final sales.
  • All items sold using a promo code are final sales.
  • All international orders are final sales.
  • All items purchased at a trunk show are final sales.